COURSES & SCHEDULE

Management & Leadership

Ethics & Diversity

Seminar Summary
This seminar helps organizations succeed in an ever changing and diverse environment. We will review Ethics, morals, values and beliefs and how they affect how we behave and interact with each other both at home and at work. How we can use our diverse cultures to benefit the business and attract more clients. What is corporate culture and what does it mean to employees. What constitutes ethical and unethical behavior?

  • What is ethics?
  • Morals of Ethics
    • Religion
    • Philosophy
    • Family teachings
  • Ethics in the workplace
    • Common causes of unethical behavior
    • Pressure
    • Fear
    • Greed
    • Convenience
  • Organizational culture and social responsibility
  • Diversity in the workplace

Leadership

Seminar Summary
This seminar will provide an overview of leadership and how becoming a better leader can improve your performance and effectiveness. We discuss the qualities of good leaders and review the areas of team building, strategic planning, decision making and team involvement in leadership.

  • Leadership
    • What is Leadership?
    • Attributes of a Leader
    • Differences between management skills and leadership skills
    • Being a Leader
    • What is leadership?
    • How does a leader exercise power?
    • What are leadership skills and traits?
    • Theories of leadership behavior
    • How to improve your leadership skills
    • Individual determinants of behavior
    • Need-based approaches to motivation
    • Personal Leadership
    • Team Leadership

Conflict Management

Seminar Summary
This training focuses on ways managers and supervisors can work with their employees to resolve conflict in the workplace. It provides easy to learn practical steps and techniques that help participants to: become more aware of conflict styles, recognize the best uses for each conflict style, and build skills for reaching effective solutions.

  • Conflict Management
    • Recognizing conflict
    • Dealing with conflict
    • Mediation

Communication Skills

Seminar Summary
This seminar helps participants develop their oral, written and electronic communication skills. We cover the types and levels of communication necessary to realize the greatest impacts on audiences. Also discussed is the need to set clear guidelines for both inter-office and intra office communications and how communications need to reflect the culture of the organization they are based in.

  • Communication Skills
    • Soft Skills
    • Listening Skills
    • Coaching Skills
    • Coaching and Mentoring
    • Speech and Presentation

Comparative Cultural Studies

Workshop Focus/Topics:
The basic ways all cultures are similar to each other, the importance of knowing one’s own culture well, the relevance this essential information has to each participant, and ways in which each participant can practically apply this information to their respective contexts are covered in this workshop.

Intercultural (Global) Communication Skills

Workshop Focus/Topics:

  • Reviews the major issues which routinely sabotage communication between people/groups/ organizations from different cultures.
  • Presents specific ways to overcome these challenging obstacles.
  • Provides numerous opportunities for domestic and international participants to apply the information presented and discussed to their own respective personal and/or professional contexts.
     

Risk & Crisis Management

Workshop Focus/Topics:
The basic ways all cultures are similar to each other, the importance of knowing one’s own culture well, the relevance this essential information has to each participant, and ways in which each participant can practically apply this information to their respective contexts are covered in this workshop. Significant existing risk/crisis management approaches, methods and techniques to assist individuals and organizations worldwide in eliminating or mitigating the risks and crises they now face or could possibly face in the future are presented and discussed in this workshop. Numerous opportunities for domestic and international participants to apply the information presented and discussed to their own respective personal and/or professional contexts are given.

Higher Educational Academic Skills Development

Workshop Focus/Topics:
This seminar covers the essential academic skills required for success in higher educational environments with reference to different educational systems in the US, the UK, Asia, and Australia.

Higher Educational Good Governance

Workshop Focus/Topics:
This seminar presents a strategic level analysis of useful good governance approaches, methods and techniques for higher educational institutions and administrative leaders worldwide.

Conflict Management & Resolution

Workshop Focus/Topics:
An overview of some significant existing Conflict Management and Resolution approaches, methods and techniques to assist individuals and organizations worldwide in eliminating or mitigating the conflictual situations they face now or may face in the future.

Safety/Security/Risk & Crisis Mgmt. Essentials for Religious Organizations & Schools

Workshop Focus/Topics:
An overview of important issues in creating safe and secure environments in religious organizations and schools (esp. Christian and Jewish orgs/schools but can be applied to others as well). This course can further be tailored from the strategic level to the operational/tactical level depending upon the needs of a specific institution.