CompTIA A+

CompTIA A+

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Duration

5 Days

Certified Instructor

Course Id

nextecCT251

Course Description

Course Overview

CompTIA A+ has become the gold standard in the IT industry, providing a solid foundation for individuals seeking a career in technology and serving as the preferred qualification for roles in technical support and IT operations. This certification goes far beyond mere PC repair, encompassing a comprehensive range of knowledge and skills.

The CompTIA A+ Core Series comprises two exams, namely Core 1 (220-1101) and Core 2 (220-1102). These exams have been designed to cover the latest content, placing a strong emphasis on the technologies and proficiencies that IT professionals require to effectively support a hybrid workforce.

The CompTIA A+ certification course is a comprehensive training program designed to provide students with the knowledge and skills necessary to become competent IT support professionals. This course covers a wide range of topics, including computer hardware, software, networking, and troubleshooting techniques. It aims to equip students with the essential skills required to excel in entry-level IT roles, such as desktop support technicians and help desk specialists.

Prerequisites

There are no specific prerequisites for taking the CompTIA A+ course. However, a basic understanding of computer systems and technology concepts will be beneficial.

Methodology

The course will utilize a combination of lectures, hands-on labs, and interactive exercises to facilitate learning. Students will have access to study materials, including textbooks and online resources, to support their understanding of the topics covered. Practical lab sessions will provide students with the opportunity to apply theoretical knowledge and gain hands-on experience.

Course Outline

Introduction to IT Support

Overview of IT support roles and responsibilities

Customer service and communication skills

Computer Hardware

Components of a computer system

Hardware installation, configuration, and troubleshooting

Peripherals and mobile devices

Operating Systems

Windows, macOS, and Linux operating systems

Installation, configuration, and management

Operating system customization and optimization

Networking

Introduction to computer networks

Network protocols, topologies, and architectures

Network troubleshooting and connectivity issues

Mobile Devices and Mobile Networking

Mobile device hardware and components

Mobile operating systems and configuration

Mobile networking and synchronization

Hardware and Network Troubleshooting

Troubleshooting methodologies and best practices

Common hardware and network issues

Troubleshooting remote access and connectivity problems

Security

Threats, vulnerabilities, and security controls

Secure workstations and data

Best practices for securing mobile devices

Software Troubleshooting

Troubleshooting software and application issues

Malware removal and prevention

Software updates and patch management

Outcome

Upon completion of the CompTIA A+ course, students will be able to:

  • Understand and configure computer hardware components.
  • Install, configure, and troubleshoot operating systems.
  • Set up and troubleshoot computer networks.
  • Support and troubleshoot mobile devices and mobile networking.
  • Apply best practices for hardware and network troubleshooting.
  • Implement security measures and protect against threats.
  • Troubleshoot software and application issues.

Labs

The course includes hands-on lab sessions to reinforce the concepts learned during lectures. The labs will cover the following topics:

  1. Hardware installation and configuration exercises
  2. Operating system installation and configuration
  3. Network configuration and troubleshooting scenarios
  4. Mobile device setup and troubleshooting
  5. Hardware and network troubleshooting exercises
  6. Security configurations and malware removal

These labs will provide students with practical experience in working with various hardware components, operating systems, networks, and troubleshooting techniques. By completing these labs, students will develop the necessary skills to handle real-world IT support scenarios.

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