The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course, specifically the 350-801 exam, focuses on providing participants with the knowledge and skills to implement and operate core collaboration technologies in Cisco collaboration networks. This course is designed for network professionals who are responsible for implementing and managing collaboration solutions using Cisco technologies. The course covers topics such as collaboration architecture, endpoints, call control, messaging, conferencing, and quality of service (QoS).
To enroll in the CLCOR 350-801 course, participants should have a solid understanding of networking fundamentals, including TCP/IP, routing, and switching technologies. Familiarity with Cisco networking technologies and a basic understanding of collaboration concepts and technologies are recommended. It is beneficial to have completed the Cisco Certified Network Associate (CCNA) certification or possess equivalent knowledge.
The CLCOR 350-801 course employs a blended learning approach, combining theoretical concepts with practical hands-on labs and interactive discussions. The course materials are delivered through instructor-led lectures, demonstrations, and real-world scenarios. Participants will engage in hands-on lab exercises and simulation tools to practice and reinforce their understanding of the course material.
- Collaboration Architecture
- Understanding collaboration architecture and components
- Exploring Cisco Unified Communications Manager (CUCM) deployment models
- Implementing collaboration endpoints and devices
- Understanding call signaling and media flows in collaboration networks
- Call Control and Dial Plan
- Configuring call control and dial plan in Cisco Unified Communications Manager (CUCM)
- Implementing call routing and call admission control
- Configuring device mobility and extension mobility
- Implementing call coverage and call hunting in collaboration networks
- Messaging and Presence
- Configuring Cisco Unity Connection for voicemail and unified messaging
- Implementing Cisco IM and Presence for instant messaging and presence services
- Configuring messaging integration with collaboration endpoints
- Implementing Cisco Webex Teams for team collaboration
- Conferencing and Media Resources
- Configuring Cisco Webex Meetings and Cisco Webex Devices for conferencing
- Implementing conferencing resources and media termination points (MTP)
- Configuring ad hoc and meet-me conferencing
- Understanding conference bridge scalability and redundancy
- Quality of Service (QoS) and Collaboration Security
- Implementing QoS for optimized collaboration traffic flow
- Configuring QoS markings, classification, and queuing
- Understanding collaboration security requirements and best practices
- Configuring security measures for collaboration endpoints and devices
Upon completion of the CLCOR 350-801 course, participants will be able to:
- Understand collaboration architecture and components.
- Implement and configure collaboration endpoints and devices.
- Configure call control and dial plan in Cisco Unified Communications Manager (CUCM).
- Implement messaging and presence services for collaboration networks.
- Configure conferencing solutions and media resources.
- Implement quality of service (QoS) for optimized collaboration traffic flow.
- Implement security measures for collaboration endpoints and devices.
The CLCOR 350-801 course includes hands-on labs to provide participants with practical experience in implementing and operating Cisco collaboration core technologies. Some of the labs may include:
- Configuring Cisco Unified Communications Manager (CUCM) and endpoints.
- Implementing call routing and dial plan in CUCM.
- Configuring voicemail and unified messaging with Cisco Unity Connection.
- Implementing instant messaging and presence services with Cisco IM and Presence.
- Configuring conferencing solutions with Cisco Webex Meetings and devices.
- Implementing quality of service (QoS) for collaboration traffic flow.
- Configuring security measures for collaboration endpoints and devices.